📬 Contact PIKAX LABS

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Questions, partnerships, press, or just want to say hi — pick the right channel and we'll get back fast.

Support: < 24 hrs

Partnerships: 2–3 days

Press: Same day

🌐 Support in English & Hindi

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Reference: PKX-000000

Frequently Asked Questions

Quick answers before you send a message — most common issues resolved here.

Why isn't my mining session starting? ▾

Ensure your email is verified (check the verification email in spam). Sessions also won't start if a previous 3-hour session is still active. Pull-to-refresh the home screen and try again and also check ads enabled button in the profile section to ensure application smoothness.

My referral count isn't updating ▾

I lost my streak — can it be restored? ▾

When can I withdraw PKX? ▾

How do I report a bug? ▾

Is PIKAX available outside India? ▾

I want to partner / list PKX on my exchange ▾

How do I get the press kit / media assets? ▾

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📍 PIKAX LABS

Frequently Asked Questions